As a customer shopping online, they always concert the arrival time of the products they are purchased? Reading this page, you will find detail informations how Veegostore handling your purchased products and when you will received your purchased product. Also, the return policy.
How to ship?
Veegostore provided different way to shipped your purchased product, for now we used SF-express, HongKongPost Services and Fedex as our shipping agent. You can choose either one of these shipping that is suitable to you.
Local Pick - NOT AVAILABLE
Local Pick is available for customer who is living or located at Hong Kong. To pick up your purchased items, please print out your Order Information page. To locate Order Information page, please login to Veegostore then under My Account -> View Orders -> View (The order Information page you need to pickup locally).
Please print out the Order Information page and make sure the Order # is printed clearly.
Our available pick up time is :
Our pick up address is:
HongKong Post Services
HongKong Post Services is a local post office which provided a wide range of services for us to keep our business running. Such as Registration, Insurance, Recorded Delivery, Speedpost, Express, Freepost, Business Reply Service, International Business Reply Service, International Reply Coupons, Redirection of Mail, Post Office Boxes, Postpack Packaging and Remittance Serve. Customer can write extra comment for us during checkout for above services.
VeegoStore will ship your purchased items by the following policy;
AIR MAIL LETTERS & PACKETS (Airway) - Any products excludes lithium batteries in their design.
SURFACE LETTERS & PACKETS (Surface) - Any products includes lithium batteries in their design.
Fedex
FedEx or "Federal Express" is an American global courier delivery services company, it provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. Fedex provided customer a reliable, expert and safety services.
Veegostore is using Fedex web services to quote and calaucate your shipping cost, which means all Fedex shipping cost is quote directly from Fedex server to Veegostore, and the Fedex shipping cost is depended on your product(s) total weight, the delivery address and zip code.
Handling Time & Fee
Handling time is the amount of time Veegostore need to ship out customer’s order counting from our system received an order and confirmed a clear payment from paypal.
If a normal checkout is successful. Our normal handling time will be 1 or 2 working days.
All Items will charged US$1.00 for handling fee.
Arrival Time
Any products ship by airway will consider below arrival time.
USUALLY 2 TO 3 WEEKS FOR AUSTRALIA, UK (Mark as blue colour below)
USUALLY 3 TO 4 WEEKS FOR USA (Mark as yellow colour below)
USUALLY 4 TO 6 WEEKS FOR BRAZIL, EUROPE & REST OF THE WORLD (Mark as white colour below)
Any products ship by surface will consider below arrival time.
Handling time + APPROX 120 days (WORLD WIDE)(Due to COVID-19 issue).
Postpack Packaging
Keeping the products in good condition is the most concert for us. See below proper post envelop we used for packing.
Post Envelopes
Time is Important
ESTIMATED DELIVERY TIME MAY VERY AND IS FOR REFERENCE ONLY
PLEASE REFER TO OUR ESTIMATED DELIVERY TO MAKE YOUR PURCHASE DECISION
Veegostore reserves the right to deny any return product.
Some items cannot be returned, including:
Due to the Paypal new refund policy, refund is unavailable.
Last Update: 18 Nov, 2022